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15 MOM & SP
Duration : 2 Years
Eligibility : 10+2/Intermediate or equivalent
Intake : 25/40/60 (As approved by AICTE)
Pattern of the Examination : Semester System
Assessment Type : The assessment will we carry out through credit point system/Learning Based Out comes.
Theory & Practical Ratio : 60: 40
Industrial Training: Included after IInd Semester
Ecology & Environment :
Entrepreneurship Development: A subject on Entrepreneurship Development has been incorporated after IInd Semester.
General Proficiency : A provision of 6 periods per week has been made. It Included of various cocurricular activities like games, hobby clubs, seminars, declamation contests, extension lectures, NCC, NSS, cultural activities and discipline etc.

Syllabus

Paper Code :
151006
Paper Name :
OFFICE MANAGEMENT

Rationale :

The purpose of introducing this Subject is to equip the student with the office routine for
smooth functioning. The student having knowledge about functions of a secretary,
concept of office, functions of mailing department, filing and indexing, etc. will
certainly be useful in the world of work.

1. OFFICE 16 hrs

1.1 Meaning, functions & importance
1.2 Office Practice & Secretarial Practice
1.3 Modern office and its principal departments and their functions.
1.4 Centralisation of Office services V/s Decentralisation.

2. OFFICE STATIONERY : 16 hrs

2.1 Items of office stationery
2.2 Economy in stationery, selection, purchase, storage and record of stationery.
2.3 Control and use of stationery items.
2.4 Office forms and materials.

3. MAILING DEPARTMENTS : 16 hrs

3.1 Meaning and importance of mail.
3.2 Handling of Inward Mail : Receiving, Sorting Department wise and class wise,
Opening, Recording, Marking, Distribution.
3.3 Handling of Outward Mail : Folding of Letters, Preparation of Envelops,
Sorting, Sealing, Weighing, Stamping, Entering in Post book or peon book,
Despatching

4. SPECIAL MAIL & POSTAL SERVICES : 16 hrs

4.1 Rail parcel service, Transport agencies, Post parcel service and Courier services.
4.2 Inland and foreign mail & Air mail.
4.3 Postal registration of articles, registered parcels, foreign parcels with custom
clearance, VPP Articles, letter containing cheques, drafts, documents etc,
insured articles.
4.4 Speed post, post box & post bag, recall of post articles, franked mail,
Acknowledgment card.4.5 Saving schemes, saving banks, Time deposit, F.D.,
N.S.C, M.I.S, P.P.F., K.V.P, R.D. Schemes .
4.6 E-mail: Its importance (E.M.S.- Electronic Mail Services)

5. FILING AND INDEXING : 16 hrs

5.1 Meaning and importance of Filing.
5.2 Essentials of a good filing system.
5.3 System of classification.
5.4 Methods of filing and filing equipment.
5.5 Meaning and need of indexing.
5.6 Various types of index.
5.7 Record retention rule and Weeding.
5.8 Computerised Filing System
80 hrs

RECOMMENDED BOOKS

1. Office Management - Author : R.K. Tyagi & Dr. Wajid Ali And Inderjeet Kaur,
Publisher: Nav Distributors Meerut
2. Office Management - Author : Ghosh & Aggarawal, Publisher: S. Chand &
Company.
3. Prabhandhan Ke Sidhant Avam Vyahar- Author: M.C. Saxena Publisher: Sahitya
Bhawan.

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